Information for Referring Hospitals
When time is critical, we're ready to assist.
In any situation, when you need professional medical help and you need it fast, our AirLink and VitaLink teams bring immediate care to you and then transport you for complete medical treatment. Whether you're injured in a car accident, a heart attack or an accident on the water, our team of trained, experienced professionals is ready to respond.
VitaLink is the ground component of New Hanover Regional Medical Center’s Emergency Transport Services. VitaLink delivers a wide range of services including emergent, non-emergent, and specialized medical transport resources to the region. Our VitaLink transport teams consist of Emergency Medical Technicians and Critical Care Transport Paramedics and Registered Nurses.
VitaLink and AirLink staff are highly trained and specialized clinicians with access to resources that play an integral role in patient outcomes. VitaLink and AirLink Critical Care Transport Teams consist of experienced and Board Certified Critical Care Paramedics and Registered Nurses. VitaLink offers Critical Care Transport that serves the community with inter-facility transport of acutely ill and injured patients. VitaLink also serves the region by providing BLS services capable of transporting non-emergent patients that are being discharged home, transported to doctor’s appointments, and to skilled nursing facilities.
VitaLink operates 24 hours a day, 365 days a year. VitaLink critical care transport teams are based in Wilmington, NC and are capable of delivering high quality care at a moment’s notice.Our mission statement is: To provide our region with excellent patient care in concert with a safe, high-quality, and integrated medical transport system.
New Hanover Regional Medical Center’s AirLink, is Southeastern North Carolina’s first air ambulance service, established in 2001. AirLink’s primary role is rapidly managing and transporting critical patients to a definitive level of care in our growing region. Currently, AirLink serves a 10-county area of Southeastern North Carolina as well as Northeastern South Carolina.
AirLink crews can care for critical and injured patients from other facilities and transfer patients from scene-to-hospital.
AirLink’s helicopters serve the region with a 250 nautical mile range. 24 Hours a Day. 365 Days a Year.
- AirLink 1 is based out of Richlands, N.C., in Onslow County.
- AirLink 2 is based at Columbus Regional Healthcare System in Whiteville, N.C., in Columbus County.
- AirLink 3 is based at Novant Health Brunswick Medical Center in Brunswick County.
In addition to patient transports, AirLink also assists in missing person search missions, sponsors emergency and critical care education programs, hosts public relation events, participates in research programs, and instructs Landing Zone classes for Fire and EMS agencies.
AirLink 1 and AirLink 2 are both EC-135 T2 helicopters capable of reaching top speeds of 150 knots. These twin-engine helicopters enhance AirLink’s mission through safety and reliability. They feature on-board weather radar, night vision goggles, Sky Connect Satellite Tracking, Terrain Avoidance Warning System (TAWS), and Traffic Alert and Avoidance System (TCAS). AirLink is proud to partner with Apollo, which provide the aircrafts, pilots, and mechanics. In November 2005, AirLink was honored with the Air Medical Safety award in recognition of 2,000 accident-free missions. AirLink and Apollo are pleased to continue this tradition and culture of safety.
If you are interested in our emergency and critical care education programs and Landing Zone Classes, please contact Andrew Wright, PR Outreach and Business Development Manager, at (910) 667-8973 or Andrew.Wright@NHRMC.org.
New Hanover Regional Medical Center’s AirLink and VitaLink stand ready to serve the community and its diverse patient transport needs.
AirLink/VitaLink is the first critical care transport organization in the country to be Accredited by the College of American Pathologists for point of care testing. In 2014, we also received the 2014 Mission: Lifeline EMS Recognition Silver Award from the American Heart Association for care of time-sensitive cardiac patients.