Know Where to Go: Emergency Department or Urgent Care

December 07, 2015

You feel the pain. You experience the symptoms. But is your injury or illness severe enough to warrant a trip to the emergency department?  You know that NHRMC has dedicated, specialized medical professionals ready to help you. But how do you know when you can treat an injury or illness yourself, when you need to see your doctor or when you need to call 911?

When to Visit the Doctor

Many injuries and illnesses can be treated by a primary care physician. And, NHRMC Physician Group providers are welcoming new patients. The NHRMC Urgent Care centers

welcome unscheduled patients and offer extended hours. Here are some symptoms that can be treated at your doctor’s office or at NHRMC Urgent Care.

  • Minor burn or injury
  • Sprain or strain
  • Coughs, colds or sore throat
  • Ear infection
  • Flu-like symptoms
  • Skin irritation or rash
  • Bite or puncture wound
  • Mild asthma or chronic health problem
  • Prescription refill
  • Back pain

When to visit the Emergency Department

When life and limb are in danger, you can count on the staff at our emergency departments to provide top-quality emergency care. Our emergency department on our 17th Street campus is a state-designated Level II Trauma Center, and our Orthopedic Hospital, Pender Memorial Hospital emergency departments and Emergency Department-North also offer high-quality, 24-hour emergency care.

These are some examples of specific conditions that require a visit to the emergency department. If you are suffering a life-threatening illness or injury, call 911 immediately.

  • Severe, sudden pain
  • Breathing problem
  • Weakness, dizziness or change in mental status
  • Heart palpitations
  • Abnormal bleeding
  • Sudden vision problem or eye injury
  • Serious burns
  • Overdose/poisoning
  • Coughing or vomiting blood
  • Broken bone, dislocated joint
  • Severe cold or flu symptoms, including vomiting and diarrhea
  • Fever with rash or extremely high fever
  • Seizures
  • Suicidal feelings

VitaLine has the Answers

Sometimes, you know your situation is not an emergency, but you still need some help. In that case, call VitaLine at 910.815.5188 or 888.815.5188. A nurse is standing by 24/7 to answer your questions. The nurse can help you find a provider.

Categories: Your Health


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