Visiting a Patient

Send an E-Card to a Patient

New Hanover Regional Medical Center offers you a way to stay in touch with loved ones in the hospital even if you can't be there to visit. You can send a personal e-greeting to patients in any of our hospitals. Send an E-Card

Due to the widespread prevalence of respiratory viruses such as RSV and flu among young children, Novant Health is limiting the visitation age in all of our hospitals. No visitors under 13 will be allowed in our hospitals except in emergency or end-of-life circumstances. This applies to any children who are visiting patients, including siblings, friends or family members. It does not apply to children who are seeking care. Children also are restricted from attending classes in or touring the hospitals.

Visitors may be allowed if they are:

  • Healthy, with no symptoms of COVID-19.
  • Able to properly wear a mask at all times, including while in the patient’s room or exam room.
  • Age 13 years or older for Novant Health hospitals, imaging centers and outpatient surgery centers unless their situation meets a specific exception. Children of all ages are permitted to accompany adults to appointments at doctor’s offices and clinics if childcare is not available.

There are two exceptions to our visitation policy:

  • Emergency department patients who may need to bring their children with them.
  • Those visiting end-of-life care patients – nursing units should work with guest services and public safety to make arrangements for children to visit.

Other Visitor Guidance.

We have updated some of our previous visitor guidance that was in place at the height of the COVID-19 pandemic. Please note the following:

  • Number of visitors: Most units and waiting rooms will not limit the number of visitors. Visitors should be mindful of the size of the patient’s room and avoid over-crowding.
  • Visiting patients with confirmed or suspected COVID-19: The age limit and number of visitors now follows the general hospital-wide policy for inpatients.