NHRMC MyChart Support
If you are not finding the information you need on this page, then try these other options:
New Hanover Regional Medical Center offers NHRMC MyChart, a free service that provides you personalized, secure online access to portions of your medical records anytime, anywhere. All NHRMC facilities and NHRMC Physician Group practices are connected to the same secure electronic health record, which allows your providers immediate access to your medical information and to follow your care in real time.
How Does NHRMC MyChart Work
Proxy Access to a Family Member's Information
Parents or legal guardians of minor children can gain access to their accounts through proxy activation. This allows a parent (or guardian) to log into their personal NHRMC MyChart account, and then connect to information regarding their family member. View the information below for more on proxy access. If you need help with proxy access set up or other related issues then call (910) 667-0667.
Connecting to a Minor Child's Information
If you are requesting proxy access to a child's information, you must complete a Child Proxy Consent Form and return it to the Health Information Management Department.
- For children ages 0-12: Parents (or guardians) receive full activation to the NHRMC MyChart record
- For children ages 13-17: Information is limited to immunizations
Connecting to an Adult's Information
If you are an adult (18 years and older), you may request another person as proxy for your medical records. You must complete an Adult Proxy Consent Form and be sent to the Health Information Management Department.
Proxy forms can be sent to:
New Hanover Regional Medical Center
Attn: NHRMC MyChart Proxy Access
PO Box 2400
Wilmington, NC 28402
Fax number: 910-815-5675
Phone number: 910-667-5209
For more information about proxy acess, visit our Frequently Asked Questions.