Because the well-being of our team is important to us, NHRMC commits to perform an Employee Engagement Survey, which begins July 6 this year. Continuous feedback helps guide the work we do and the decisions that affect the future of NHRMC.
This past year has been eventful for us. Our teammates and providers worked together to develop a vision for our organization: Becoming an industry leader in a new era of healthcare delivery so that our community serves as a national model of excellence for all. We are exploring how we can best fulfill that vision through a partnership with a stable, innovative system that will help us do all we want to do for our community.
In the past year, NHRMC has invested $30 million in wages through merit increases and market adjustments. Our Healthy Community wage ensures that every employee earns at least $12.50 per hour.
In early 2020, we learned about COVID-19 and its devastating effects. As we postponed most non-emergent care, our healthcare system endured financial losses. Still, our organization steadfastly refused to consider layoffs or furloughs. Cooperating with our own Resiliency Governance Council, businesses in the community literally lined up to celebrate the great work of our Healthcare Heroes through flyovers, mask donations, and Gratitude Lane, which supplied free meals to our co-workers in tribute to their dedication to our community.
Our organizational goals for FY2020 include a dedication to reducing preventable harm, and we have laid the foundation to succeed. During this pandemic, we expanded on this initiative, rallying together to help ensure the safety of our community and our own teammates. We established additional supply lines for protective equipment, encouraged employees to work from home when possible, and limited visitation and deliveries to keep our employees and patients safe. As we led our region’s effort to battle this pandemic, we also used our influence to help the public understand the importance of taking safety measures.
Our organization has committed itself to health and vitality for all, and the national dialogue around racial equality reinforces the need for us to fulfill our mission and vision. In October 2019, NHRMC unveiled its three-year plan to have every employee enroll in an Everyday Bias course, an eye-opening experience that aims to strengthen cultural understanding and underscore the importance of building a Diverse and Extraordinary Workforce. In addition to all the wonderful work being done within our facilities, Mission Corps continues to work in the community, and NHRMC has developed programs for the homeless and the malnourished to help eliminate the negative effects caused by disparities.
In July, we will ask you to share your thoughts in the Employee Engagement Survey. NHRMC is proud of the work we do and the people we employ. Your voice is important to the future of this organization, and we need to know what we are doing well and where we can improve. We hope that you will participate in this survey, which is completely anonymous and administered by a third party.
Thank you for everything you do for NHRMC and for our community. And thank you for taking the time to fill out the survey.
John H. Gizdic
NHRMC President and CEO