Providers will be able to text back/forth with clinical end users who reach out to them in addition to be able to calling on the phone. Those text messages can be sent via the Perfect Serve desktop or mobile phone app version. This enhances our ability to communicate effectively to promote excellent and timely patient care. Click below for a link to either Provider or Non Provider Instructions as well as a ‘One Pager’ with a brief overview of the new process. A command center will be open during the Go Live to address questions/issues as they occur. Command Center number is 667-6300.