Wendy Arato Earns Patient Experience Professional Certification

May 29, 2019
Wendy Arato

Wendy Arato, Patient Engagement Manager for New Hanover Medical Group, recently achieved her Certification as a Patient Experience Professional.

A certified patient experience professional (CPXP) is a formal or informal leader who influences the systems, processes, and behaviors that cultivate consistently positive experiences as defined by the patient, resident, and family in settings across the continuum of care. CPXP certification is an international designation intended for healthcare professionals or other individuals with a commitment and interest in patient experience improvement.

Wendy, a Lean Green Belt graduate, exemplifies this behavior daily in her role as Patient Engagement Manager for New Hanover Medical Group.