Term Life Insurance

Employee Self Service

Use remote access to log in to Employee Self Service and review and/or change your benefits information.


New Hanover Regional Medical Center provides you with $10,000 of term life insurance through Sun Life Financial up to age 65. Employees are enrolled in this basic life plan at no cost. You can add supplemental term life, spousal term life and dependent term life for a bi-weekly deduction.


You are eligible for life insurance if you are a 0.6 FTE or greater.

Basic Term Life

Your basic life insurance includes Accidental Death and Dismemberment (AD&D) insurance which is equal to the amount of your life insurance coverage. You are required to designate your beneficiaries in Employee Self Service (ESS). Coverage after age 65 is based on percentage reductions as defined in the plan summary located online in Employee Self Service (ESS).

Supplemental Term Life

In addition to the amount of life insurance provided by NHRMC, you may purchase additional coverage for yourself. If you purchase supplemental life insurance when you are first eligible, you are guaranteed an issue amount of up to $500,000. Available coverage after age 65 is based on percentage reductions as defined in the plan summary located online in Employee Self Service.

Spousal Term Life

You may purchase Spousal Life coverage for your legally married spouse. You can elect a $10,0000, $20,000 or $30,000 plan.

Dependent Life

You can also purchase additional life coverage for your eligible dependents to include your legally married spouse and dependent children up to the age of 19 or full-time student up to age 25. You can elect a $5,000 or $10,000 plan for one premium rate to include all participants.

Rates and More Information

Beneficiary Designation

Your life insurance beneficiary is the person you choose to receive life and AD&D benefits in the event of your death. You must designate a beneficiary for your basic and supplemental term life insurance through Employee Self Service (YESS) and you can change your beneficiaries at any time. You are always the beneficiary for spousal term life insurance and/or dependent term life insurance.  If your spouse also works for NHRMC, he or she cannot be covered as both an employee and a dependent. In addition, your eligible dependents may only be covered by one parent's plan.

Personal Health Statements 

If you do not sign up for supplemental life insurance when you are first eligible and you decide later to purchase it, you will be asked to provide information directly to Sun Life Financial about your general health. In some cases, you will need a basic physical exam. If needed, you will receive the appropriate form from Sun Life Financial after making your election. You must be approved by Sun Life Financial before your new coverage is effective.

Applying for a Life Claim

Contact the HR Benefits Team at 910-667-6000 for assistance with this process.

Additional Services Through Sun Life

Your insurance through Sun Life also entitles you to services for will preparation, emergency travel assistance and identity theft protection.

Online Will Preparation

Included with your life insurance is Sun Life Financial's online will preparation.

  • With 20 easy minutes, you can create a legally binding will. The program includes:
  • Step-by-step guidance on a secure website
  • Glossary of legal definitions
  • Ability to name an executor to carry out your wishes and name a guardian to care for your child(ren)
  • Ability to create a living will (for an additional fee)

Online Will Preparation Brochure

Emergency Travel Assistance

Also included with your life insurance is Sun Life Financial's emergency travel assistance. This service covers employees and their immediate family members if there is a medical emergency when traveling more than 100 miles from home. Services include:

  • Contact to pre-qualified, English speaking doctors anywhere in the world
  • Medical consultation, evaluation and referral
  • Emergency Medical Evacuation
  • Legal and interpreter services

Emergency Travel Assistance and Identity Theft Brochure

Identity Theft Protection

Each year, millions of Americans have their personal financial information stolen; you don't have to face it alone. Sun Life Financial also offers Identity Theft Protection. It provides:

  • 24x7 telephone support and guidance by anti-fraud experts
  • Help canceling stolen cards and reissuing new cards
  • Help notifying police, government agencies and financial institutions

Emergency Travel Assistance and Identity Theft Brochure