Visitation Requirements and Exceptions

If the patient has COVID-19 or may have been exposed, no visitors are permitted unless the patient is:

  • At the end of life
  • Eligible for a visitor based on a special exception reviewed by their treating provider.

If the patient does not have COVID-19 and has not been at risk of exposure, or meets the exception criteria above, a visitor may be allowed per the department-specific guidelines below. A visitor must:

  • Be healthy, with no symptoms of COVID-19.
  • Pass a COVID-19 screening.
  • Properly wear a mask at all times.
  • Be 16 years or older, unless their situation meets a specific exception.

Visitation Guidelines

Adult Inpatient – NHRMC 17th Street and NHRMC Orthopedic Hospital

  • Two visitors per patient
  • Visiting hours 7 a.m. – 9 p.m.
  • No overnight stay

Pediatric Inpatient

  • Two visitors per patient
  • Visitation is allowed 24/7

Note: Parent/guardian must remain with the child throughout triage and registration process. Parent/guardian must remain in exam room with the patient at all times.

Emergency Department – Adult

  • 1 visitor per patient
  • Visiting hours 7 a.m. – 9 p.m.

Note: No visitor for any COVID positive patient who arrives as known positive, and if while in the ED a PUI is determined to be COVID positive and has a visitor, they will be asked to leave.

Emergency Department – Pediatric

  • Two visitors per patient – (if only 1 parent, then patient can have an additional family member or support person)
  • Visiting hours 7 a.m. – 9 p.m.

Note: Parent/guardian must remain with the child throughout triage and registration process. Parent/guardian must then remain in exam room with the patient at all times.

Critical Care (ICU)

  • Two visitors per patient
  • Visiting hours 7 a.m. – 9 p.m.

Labor and Delivery

  • Two visitors per patient
  • Visitation allowed 24/7

NICU

  • Two visitors per patient
  • Visitation allowed 24/7

Pediatric Surgery, inpatient and imaging

  • Two visitors per patient
  • Parents/legal guardians and/or one other support person
  • Visitation allowed 24/7

Ambulatory Surgery Centers

  • One visitor per patient

Note: Visitor may accompany patient at the discretion of ambulatory surgery staff based on patient status and location/phase in procedure. Visitor may be required to wait in the waiting room or remain in their vehicle to ensure physical distancing

Behavioral Health Hospital is not allowing visitors at this time. 

  • Please speak with a BHH team member if you have any questions.

Imaging Centers

  • One visitor per patient

Note: Visitor may be required to wait in the waiting room or remain in their vehicle to ensure physical distancing

Doctor’s Offices, Clinics, and Zimmer Cancer Center

  • One visitor per patient

Note: Visitor may be required to wait in the waiting room or remain in their vehicle to ensure physical distancing

Inpatient Rehab

  • Two visitors per patient
  • Visiting hours 7 a.m. – 9 p.m.

Note: For patients in semi-private rooms, visitation must occur in lobbies rather than in patient rooms

Pender Memorial Hospital – Skilled Nursing Facility

  • Two visitors per patient – Visits must be scheduled.
  • Two-hour visits once per week.

Pender Memorial Hospital – Acute Care

  • Two visitors per patient – Visits must be scheduled.
  • Two-hour visits up to three times per week.