Existing Facilities and Resources
New Hanover Regional Medical Center is the ninth-largest, and largest county-owned public hospital, in North Carolina. It staffs 700 beds on the main campus on 17th Street and at the Orthopedic Hospital campus on Wrightsville Avenue. This figure includes standalone hospitals for women’s and children’s services, inpatient rehabilitation and behavioral health. NHRMC also operates Pender Memorial Hospital in Burgaw on behalf of the residents of Pender County, and has close affiliation ties with Dosher Hospital in Southport. The medical center is one of three in North Carolina that operates the home county’s Emergency Medical Services.
The hospital owns its own home health service, NHRMC Home Care, and its physician network now tops 230 providers.
NHRMC employs more than 6,100 and another 750 volunteer. The medical staff includes about 560 physicians in a wide variety of specialties. The hospital provides about $140 million in charity care annually, and receives no tax subsidy for operations.
The hospital is the leading provider in the region for specialized cardiac care, neurosurgery, oncology, orthopedics, minimally invasive surgery, vascular surgery, pediatric critical care, trauma care, graduate medical education, renal care, inpatient and outpatient rehabilitation and behavioral health. Many services are provided at a loss to the organization and are done solely as a community benefit.
In FY 2016, the NHRMC campus was tracking to handle close to 37,000 admissions, with another 3,000 admissions at the Orthopedic Hospital campus. The average daily census is 524 at NHRMC and 20 at the Orthopedic Hospital. The staffed bed breakdown is as follows:
- 54 adult intensive care unit beds
- 51 neonatal and pediatric intensive care unit beds
- 85 women’s and children’s medical/surgical beds
- 382 adult medical/surgical beds
- 36 rehabilitation beds
- 50 psychiatric beds
- 42 progressive care stepdown beds
Both hospital campuses have full Emergency Departments, with 111,000 visits at NHRMC and 30,000 visits at Orthopedic Hospital. The new ED-North is tracking to handle close to 25,000 visits in FY 2016.
The 26 operating rooms, plus two cardiovascular rooms and three obstetric rooms, at NHRMC were on pace to facilitate close to 30,000 surgeries in FY 2016. The Orthopedic Hospital’s eight ORs were tracking to handle about 7,800 surgeries. Both hospital campuses have full imaging, pharmacy and laboratory services.
NHRMC continues to win numerous awards and recognitions for improvements in its quality of care, patient safety and patient experience. The SafeCare Group ranked it in its Top 100, and the Leapfrog Group has given it an “A” rating for patient safety four years in a row. Healthgrades ranks it in the top 5 percent for treatment of stroke, GI medical treatment and outstanding patient experience, and has given the Total Knee Replacement procedure five stars for 12 of the past 13 years. Women’s Choice – America ranks it among its top 100 for Best Patient Experience.