NHRMC System Institutes Mandatory Visitor Restrictions

March 27, 2020

The New Hanover Regional Medical Center system has instituted mandatory visitor restrictions to limit visitors at all NHRMC facilities to help protect our community, patients, staff, and providers. These restrictions have been expanded as part of NHRMC’s COVID-19 response framework.

Effective 7 a.m. Saturday, visitors will not be allowed at any NHRMC hospital, physician office, or facility. NHRMC has outlined some exceptions to allow limited support persons who are free of flu-like symptoms to accompany patients. Those exceptions include the following:

  • Patients under the age of 18 may have one parent/guardian/advocate
  • Patients at NHRMC Emergency Departments may have 1 support person with unit approval
  • NICU patients may have both parents present
  • Pediatric patients may have one parent/guardian/advocate
  • Women in our birthplace areas may have one support partner
  • Patients scheduled for a surgery or procedure may have one person accompany them during registration and available to pick them up following treatment. This support person will not be able to wait in the hospital facility.
  • Patients with special circumstances can request an individual exception from their care team

Additionally, at NHRMC’s 17th Street campus, no approved support people will be admitted between 7 p.m. and 7 a.m.

Pender Memorial Hospital

  •  Pender Memorial Hospital is also under mandatory visitor restrictions with exceptions for limited support persons who are free of flu-like symptoms in the following cases:
    •  Patients under the age of 18 may have one parent/guardian/advocate
    • Patients at NHRMC Emergency Departments may have 1 support person with unit approval
    • Patients with special circumstances can request an individual exception from their care team

“We appreciate the community’s willingness to comply with these important safety measures and encourage loved ones and friends to use technology to stay in touch with patients,” said Dr. West Paul, NHRMC Chief Clinical Officer.

Visit www.nhrmc.org for the latest visitation information.