A Message from John: Taking Care of Our Team

March 31, 2020
A Message From John About COVID19

Nothing is more important to us than the well-being of our team. As we prepare ourselves and our organization for COVID-19, we know many staff have concerns about their health, the health of those they care for, and their ability to work and earn income for themselves and their families. Through our years together, through hurricanes and ice storms, we have done all we can to support our team and this situation will be no different.

Although this is an unprecedented situation that is evolving daily with new guidelines and protocols being developed and deployed as rapidly as things change, our commitment to our staff will remain constant.

Creating a Safe Environment

Keeping our staff, providers and patients safe is our highest priority and we are relentless in our efforts to secure the equipment and take the precautions needed to limit risk for everyone. We know that some members of our team are particularly concerned because they are pregnant or have a condition that puts them at a higher risk for complications if they come in contact with the COVID-19 virus. We are very sensitive to these concerns and want to work with each person to ensure their safety. Taking proper precautions and considering work in areas or positions that lower risk are steps that can be taken. Staff should talk to their managers about their concerns and options.

Shifting Roles in Support of Our Team and Patients

With the closing of some services and the reduction of others, we have many staff members unable to work in their regular jobs. At the same time, we have departments that will have greater needs, particularly with our volunteers no longer available to provide support. We’re working to match available staff to needs throughout our organization through the use of a labor pool. Those added to the pool can be assigned as needed and trained to fill that new role.

Preserving PDO and Paychecks

We’re doing all we can to keep our team working while following all guidelines for limiting the risk of exposure. Use of the labor pool and allowances to work from home are part of our efforts to preserve your use of PDO in the short-term. While you are in the labor pool, you will continue to be paid as long as you accept assignments when they’re offered. If you are not assigned a position from the pool, you will not need to use PDO while waiting for an assignment. We’ll keep this going for as long as we can, recognizing that if COVID-19 restrictions continue for an extended period of time we may need to make changes.

Staying Flexible

The situation with COVID-19 will continue to challenge us with new needs, concerns and regulations. The NHRMC team is working through each issue that develops. We appreciate all those who are joining in the innovative thinking that is helping us keep each other and our patients safe and prepare for whatever happens in the weeks and months ahead. Now, more than ever, we need to be sensitive to each other’s needs and concerns and find ways in which we can fulfill our mission while supporting what makes NHRMC great: our people and the extraordinary teamwork and compassion that defines who we are.

Thank you for all you are doing. You are the heroes of our community each and every day.