Medical Staff Office makes enhancements to team structure.

December 27, 2021
In our journey to support and partner with the New Hanover Regional Medical Center providers and team, we are excited to share with you a few enhancements for our team structure:
 
Ann Marie Davella has been promoted to manager, Medical Staff Credentialing, and Cheryl Kidd has been promoted to manager, Medical Staff Office. These new roles on our team will support the transition of our credentialing database in the coming months as well as provide opportunities for focused enhancements in the processes and services we offer.
 
Yvonne Laroche-Pardo, who is invaluable to our team as a system analyst, has joined the Novant Health business system analyst team under Lisa Bowers. This will allow Yvonne to expand her exceptional analytical and technical skills during and after the data migration to the Echo Credentialing database. She will remain the database administrator for the current credentialing system until the migration is completed in Spring 2022.
 
Our team would like to celebrate Helen Coleman, who has been promoted to system director, training and quality assurance. Helen has led our medical staff services team for many years, with incredible success and accolades from the medical staff and facility teams. In her new role, Helen is returning to her training and regulatory background, bringing fresh eyes and perspective to the CMSO quality and regulatory oversight. Helen and her team are committed to keeping our CMSO processes and facilities survey-ready at all times.
 
We are excited to introduce you to Jami Pinkert, senior director of provider experience and medical staff operations. Jami has stepped in to fill the role vacated by Helen’s promotion, adding the New Hanover Regional Medical Center team to her existing oversight. This addition will provide resource support to the team here onsite and ease their transition to the new credentialing database.
 
Jami has over 20 years of experience in medical staff operations and has led our legacy Novant Health CMSO facility credentialing teams for a number of years. She remains available to the medical and APP staff and facility teams via email, cell (743-999-1461) and travels to be onsite with the legacy New Hanover team periodically during this transition.
 
Jami, Ann Marie and Cheryl are partnering to strengthen the team and improve efficient and provider-centered processes over the coming months and we are confident you will find Jami a valued partner on our journey to next-level remarkable!