NHRMC EMS Receives Renewed National Accreditation

December 29, 2020
TC EDIT WILMINGTON, NC – New Hanover Regional Medical Center Emergency Medical Services has received a three-year re-accreditation from the Commission on Accreditation of Ambulance Services (CAAS), an achievement that places NHRMC EMS in the top one percent of EMS systems in the country.

“This recognition is a testament to the expertise, dedication and drive of the paramedics and advanced EMTs who make our EMS system one of the best in the country,” said Rick O'Donnell, Administrator/Chief of NHRMC EMS. “We are firmly committed to our patients and the community and we will continue to provide high-quality care to everyone we serve.”

CAAS is an independent organization established to encourage and promote quality patient care in the EMS industry. CAAS standards are intended to set a “gold standard” by setting the bar higher than what is required for state or local licensing.

“I applaud our EMS teams for achieving another exceptional accolade,” said Ruth Glaser, NHRMC Vice President of Post Acute Services. “This impressive team of clinicians continues to show incredible dedication to providing high-quality care to our patients.”

NHRMC EMS responds to calls for medical emergencies within New Hanover County, providing pre-hospital care in the field and, if needed, transport to the most appropriate emergency department. NHRMC EMS also operates a community paramedicine program to help patients maintain their health at home.