NHRMC Physician Group - New Hanover Medical Group Earns Highest Recognition as a Model of Primary Care

January 19, 2017

62_PCMH_CMYKWILMINGTON, NC – The National Committee for Quality Assurance (NCQA) has recognized NHRMC Physician Group – New Hanover Medical Group as a NCQA Patient-Centered Medical Home for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term, participative relationships. All four New Hanover Medical Group practice locations have received the distinction.

This provides efficient, coordinated and long‐term relationships between providers and patients which improve outcomes and experiences and reduce healthcare costs.

The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to foster ongoing partnerships between patients and their healthcare providers, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the healthcare system. NCQA research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care. New Hanover Medical Group qualified as a Level Three medical home, the highest level recognized by the NCQA.

“We have worked hard to establish evidence-based, patient-centered processes to focus on the coordinated care a medical home provides patients. We are very excited to be recognized by NCQA for attaining the level three standards and principles of a Patient-Centered Medical Home, which demonstrate the level care and commitment we provide in caring for our patients,” said Jeffrey Warhaftig, MD, president of New Hanover Medical Group.

“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that New Hanover Medical Group has the tools, systems and resources to provide its patients with the right care, at the right time.”

To earn recognition, which is valid for three years, New Hanover Medical Group demonstrated the ability to meet the program’s key elements, embodying characteristics of the medical home. NCQA standards aligned with the joint principles of the Patient-Centered Medical Home established by the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

New Hanover Medical Group is part of NHRMC Physician Group and affiliated with New Hanover Regional Medical Center, and features comprehensive primary care for all ages at four convenient locations – 16th Street, Myrtle Grove, Ogden, and Brunswick Forest.

The practice offers well care, chronic disease management, sick care and injury care for the whole family; same-day routine/urgent care appointments for established patients; and diagnostic lab and radiology services at all locations. New Hanover Medical Group patients have access to NHRMC MyChart, a shared, secure electronic health record that connects patients to their health information anytime, anywhere.

For more information, or to make an appointment, call 910.343.9991 or visit www.nhmg.com.

About NCQA
NCQA is a private, non-profit organization dedicated to the improving healthcare quality. NCQA accredits and certifies a wide range of healthcare organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing healthcare quality information for consumers, purchasers, healthcare providers and researchers.