NHRMC Emergency Transport System Named National Service of the Year

August 17, 2016
2016 Career Service Decal_onWhiteWILMINGTON, NC – New Hanover Regional Medical Center has been recognized as the top EMS system in the country, according to the EMS National Association of Emergency Medical Technicians (NAEMT) and EMSWorld Magazine.

NHRMC’s EMS and Critical Care Transport teams earned the 2016 Dick Ferneau Career Service of the Year award, which will be presented at the association’s annual conference in October.

The medical center’s EMS and critical care transport services, AirLink and VitaLink, were recognized for their innovative and advanced approach to delivering care. They have been leading the way in developing programs to manage patients at high risk for readmission after being discharged from the hospital and have received the top award three years running from the American Heart Association Mission: Lifeline for outstanding cardiac care. Equipped with progressive clinical protocols, innovative mobile medical technology, and emerging medications, the team can initiate advanced medical care even before the patient arrives at the hospital.

“It is a great honor to know that NAEMT and EMSWorld have selected our emergency transport services of EMS, AirLink and VitaLink as the 2016 Dick Ferneau Career Service of the Year,” said NHRMC Administrator of Emergency Transport Services Terry McDowell. “The true recipients of this award are the patients we serve each day, and this award demonstrates NHRMC’s commitment to providing the highest level of care to our community and region.”

More than 235 medical and administrative staff operate NHRMC EMS and AirLink/VitaLink which includes 45 ground emergency vehicles and two helicopters that cover 1.1 million miles a year. For more information on New Hanover Regional EMS, visit www.nhrmc.org/services/emergency/emergency-medical-services. For more information on AirLink/VitaLink, visit www.nhrmc.org/services/emergency/airlink-vitalink.