NHRMC Receives Women's Choice Award for Patient Experience

August 10, 2015

WILMINGTON, N.C. – New Hanover Regional Medical Center has been named a recipient of the Women’s Choice Award as one of America’s 100 Best Hospitals for Patient Experience. Women have identified which hospitals deliver the quality patient experience they seek for themselves and their families, and they are recognized through this award.

“This award signifies NHRMC’s commitment and passion toward an extraordinary healthcare experience for all patients. Every patient is unique and has specific needs that we must consider. Our providers focus on ensuring each individual receives exceptional care throughout their treatment,” said NHRMC President and CEO Jack Barto.

Being recognized as a hospital of choice by women is a strong consumer message in today’s healthcare marketplace, considering women account for 94 percent of all healthcare decisions, as reported by the Women’s Choice Award.

“We’ve identified the best hospitals across the nation to help women make smart healthcare choices for themselves and their family members,” said Delia Passi, CEO and founder of the Women’s Choice Award. “Being treated with the proper level of care impacts one’s health, well-being and healing so it is critical for women to know those hospitals that have demonstrated the highest level of quality care to their patients, with a special focus on the female experience.”

America’s 100 Best Hospitals for Patient Experience is the only national list to focus on female patient satisfaction and recommendation scores. The process begins with scores derived by the Centers for Medicare and Medicaid Services for each hospital in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) database. The score takes a subset of the questions HCAHPS uses, that research and experience shows are more important to women than to men. Weight is applied to each of those questions to adjust for relative importance and to arrive at a numerical score.

The 100 best scores in each of the four bed size categories determine the America’s 100 Best Hospitals for Patient Experience award winners. NHRMC falls in the largest category, which includes hospitals with more than 400 beds.

About the Women’s Choice Award

The Women’s Choice Award is a referral source for women who are searching for the most recommended hospitals, businesses, brands and services. The award is the result of evidence-based research founded on a gender-based consumer satisfaction survey. The Women’s Choice Award allows women to choose with confidence, knowing that other women across America have tried and experienced that brand or service and would highly recommend it to their family and friends. Visit www.WomensChoiceAward.com to learn more.