New Hanover Medical Group recognized for approach to caring for patients

March 20, 2012
WILMINGTON, N.C. – New Hanover Medical Group, a primary care practice that is part of the NHRMC Physician Group, has been recognized by the National Committee on Quality Assurance (NCQA) for its success in creating a centralized “medical home” for patient care. The recognition, called the Physician Practice Connections©–Patient-Centered Medical Home™ (PPC©–PCMH™), was developed to assess whether physician practices are functioning as medical homes and recognize them for these efforts. Standards for medical homes include open scheduling so patients can be seen quickly when they’re in need of urgent medical care, technology that allows for better sharing of information, and counseling and services that take a more proactive approach to preventing illness and managing chronic conditions. Practices, like New Hanover Medical Group, that are medical homes, act as care coordinators, communicating between specialists, labs and other medical entities to ensure their patients receive the highest level of care. “The patient-centered medical home promises to improve health and health care,” said NCQA President Margaret E. O’Kane. “The active, ongoing relationship between a patient and a physician in medical homes fosters an all-too-rare goal in care: staying healthy and preventing illness in the first place. PPC©-PCMH™ Recognition shows that New Hanover Medical Group has tools, systems and resources to provide their patients with the right care at the right time.” “This recognition validates all the hard work our physicians, PAs, nurses and staff put in daily to be that home base for our patients’ care,” said Elijah Gregory, M.D., New Hanover Medical Group. “It’s great to know that our efforts to provide the best, most comprehensive care possible are appreciated by a group like the NCQA.” New Hanover Medical Group has more than 20 physicians and mid-level providers in three locations in Ogden, Myrtle Grove and 16th Street in Wilmington. It is part of the NHRMC Physician Group which has more than 100 primary care physicians and specialists and is affiliated with New Hanover Regional Medical Center. NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers. For more information on New Hanover Medical Group, visit For more information on NCQA Physician Practice Connections – Patient Centered Medical Home program, visit
New Hanover Regional Medical Center is the leading provider of quality and accessible health care in Southeastern North Carolina, delivering care to all in need, without the support of taxpayer dollars. The medical center takes seriously its responsibility as an economic engine for the community, creating more than 4,500 jobs directly and another 3,000 jobs indirectly. ###