WILMINGTON – New Hanover Regional Medical Center was recently named the Health Care Organization of the Month by the Studer Group. The award goes to health care organizations that achieve sustained improvements in several areas, including patient satisfaction scores, operating margins, employee turnover and employee ownership of new ideas.
“We are very proud to have been named the Health Care Organization of the Month,” says Jack Barto, president and chief executive officer of New Hanover Regional Medical Center. “This is a wonderful acknowledgement of the hard work of every employee to make sure that we are delivering the highest quality care every single day.”
Organizations are nominated for this award by Studer Group coaches and a committee within Studer reviews all nominations and makes a selection.
“Every month, Studer Group honors an organization that stands out from its peers and serves as a premier example of what is right in healthcare with a Health Care Organization of the Month award,” says Autumn Morris of the Studer Group. “It is evident that New Hanover Regional Medical Center has created a culture of clinical, service, and operational excellence.”
With a dedicated team of more than 4,700 employees, 547 physicians and 800 volunteers, New Hanover Regional Medical Center is one of the largest public, not-for-profit healthcare organizations in the Carolinas. A multi-campus healthcare system, NHRMC includes the main 17th Street campus, Cape Fear Hospital on Wrightsville Avenue and the management of Pender Memorial Hospital in Burgaw. With a team-based approach to healthcare, NHRMC offers a variety of healthcare services, technologies and treatments for patients of all ages.
The Studer Group is a global company that partners with healthcare organizations to create great places for patients to receive care by first creating a great place for employees to work and physicians to practice medicine. New Hanover Regional Medical Center has worked with the Studer Group for six years, improving patient satisfaction and engaging employees in setting goals and achieving accountability throughout the organization.
New Hanover Regional Medical Center is the leading provider of quality and accessible health care in Southeastern North Carolina, delivering care to all in need, without the support of taxpayer dollars. The medical center takes seriously its responsibility as an economic engine for the community, creating more than 4,500 jobs directly and another 3,000 jobs indirectly.