Outcome Oriented Chaplaincy
The chaplains at New Hanover Regional Medical Center are beginning to practice Outcome Oriented Chaplaincy. Our model of intentional caring is structured to help chaplains meet the needs of patients and families more directly. It also lets us communicate clearly with other staff about the difference our ministry makes.
Using The Discipline for Pastoral Caregiving as described by Art Lucas and Larry VandeCreek, we explore patients needs, hopes, and resources in order to help them identify their sources of pain and their resources for healing.
The process discussed in The Discipline asks the chaplain to assess the patient's spiritual needs, hopes, and resources; construct a patient profile; design the desired outcomes the chaplain hopes s/he will contribute; develop a plan for the patient's spiritual care; choose and implement interventions; measure outcomes; and communicate the difference the chaplain’s care made to the patient’s healing and well-being.
Using this model, we become more aware of the skills we use during the visits - skills in assessment, planning, intervention, and reflection. Consistent use of this model will help us identify patterns in certain patient populations which will enhance our care to them in the future.
This model is currently being tested in a pilot project. We continue to refine our use of The Discipline and look for innovative ways to improve our spiritual care.