Contact Center
How can we help?
Thank you for taking the time to contact us with your questions, compliments, complaints and/or concerns about Novant Health. Your feedback is very important in helping us understand what works well, what needs improvement, and how we can better serve you and your family.
Billing & MyChart
Get help with:
- Making a payment
- Add or update insurance
- Billing issues and questions
- Setting up autopay
- Reset MyChart password
- Using MyChart features
Contact info
Call Us: (844) 266-8268
Call Us: (New Hanover Physician Billing): (888) 588-9680.
Business Hours: Mon. to Fri., 8 a.m. to 6 p.m.
Billing & MyChart chat
Medical Records & Attorney chat
Email Anytime: NHCSCC@Contact.NovantHealth.org
Appointment Scheduling
Get help with:
- Scheduling an appointment
- Finding a location
- Finding a routine or specialized care
- Finding a primary care provider
24/7 scheduling
Contact us anytime to make an appointment online or by phone.
Call to schedule: (888) 976-4982