Vendor / Contractor Relations
Pender Memorial Hospital is committed to conducting its business activities honestly, ethically and in full compliance with all federal, state and local laws and regulations. In order to honor that commitment, PMH has set forth general principles and rules through its Code of Conduct to be followed by its Board of Trustees, physicians, employees, volunteers, vendors, contractors and other agents.
If you are interested in becoming a vendor/contractor, please access, review, and complete the following documents, as applicable:
If you are an existing vendor/contractor, please continue to abide by all other protocols as part of our contractual relationship or arrangement. We ask that you also access and review PMH's Code of Conduct and complete and return the Code of Conduct Acknowledgment Form to PMH's Materials Management Department at:
Pender Memorial Hospital
Materials Management Department
507 East Fremont Street
Burgaw, NC 28425
If you need assistance, please contact PMH's Materials Management Department at 910.259.5451, ext 222.
In addition, if you observe or become aware of any violations of our Code of Conduct, or if you have any compliance questions or concerns, you may contact:
The Compliance/ Privacy Officer at 910.259.5451, ext 480 or
PMH's Compliance Hotline at 1.800.653.7192
Business Courtesies & Gifts
We expect all vendors, contractors, and other agents to comply with applicable laws and regulations when providing their services to and/or for us. Failure to comply with PMH's Code of Conduct may result in suspension of the privilege to conduct busi-ness at PMH, and/or other penalties.
We will not extend any business courtesies that might jeopardize compliance with billing and coding and any other regulations and policies.
We will not accept nor offer money or gifts to patients or their families in exchange for furnishing health care services. Holiday gifts of cookies, cakes, pies, candies, fruit, popcorn and other similar food items offered by patients, physicians, contractors, subcontractors, suppliers and vendors are permitted as long as such gifts are moti-vated by personal relationships, not business considerations, and are shared with the entire department.
Because Pender Memorial Hospital is a public hospital, it is a violation of North Carolina law for any officer or employee to accept any gift or favor, other than advertising items or souvenirs of nominal value ($25 or less) from any vendor, contractor or subcontractor. Officers and employees are not permitted to accept food or meals from vendors unless it is part of a formal educational program and is not solely for the benefit of PMH employees. The hospital will select suppliers and vendors based on the quality and price of products or services provided and our satisfaction with those services. The hospital will not engage in unfair and unethical business practices, such as basing business decisions on personal relationships or biases.