Field Operations

The primary mission of Field Operations is to provide pre-hospital emergency care to the residents and visitors of our community.  The service operates ten transport units on a daily basis, most of which are operated 24 hours a day, while several are peak-time units.  Rescue operations are provided through the Special Operations Paramedics, using the only NC certified medium-duty rescue apparatus in the county.  Field Operations at times provide back-up to the network's critical care transport service, VitaLink, between the two hospitals in Wilmington,

Patient Care Transport Services

The Patient Care Transport Services, PCTS, serves as the network's primary means of non-emergency convalescent transport.  Staffed with an EMT, and an EMT-Intermediate, PCTS provides transport for patients that are unable to be transported by other means.  The primary service area of PCTS is Southeastern NC, but does provide transport into the Piedmont and Coastal Plain of NC, and into South Carolina.

As a division of NHR-EMS, PCTS provides a back-up to the paramedic ambulances that handle emergency calls.  With this close interaction, this is an excellent stepping stone into the Field Operations Division for those staff members who have obtained their Paramedic certification.